/* Ink or Walk — cream/ivory, black serif, green INK / red WALK */
:root {
  --cream: #faf6ec;
  --cream-dark: #f3ecdc;
  --ink-black: #1a1a1a;
  --muted: #6b6257;
  --green: #1e7e34;
  --green-dark: #155d27;
  --red: #c92a2a;
  --red-dark: #a11f1f;
  --blue: #1a5fb4;
  --card: #ffffff;
  --border: #e5dcc8;
  --radius: 12px;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  background: var(--cream);
  color: var(--ink-black);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  line-height: 1.6;
}
h1, h2, h3, .serif {
  font-family: Georgia, "Times New Roman", serif;
  line-height: 1.2;
  margin: 0 0 0.6em;
}
h1 { font-size: clamp(2.2rem, 5vw, 3.5rem); }
h2 { font-size: clamp(1.6rem, 3.5vw, 2.3rem); }
h3 { font-size: 1.25rem; }
p { margin: 0 0 1em; }
a { color: var(--blue); }
.wrap { max-width: 1080px; margin: 0 auto; padding: 0 20px; }
.eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.14em;
  font-size: 0.8rem;
  color: var(--muted);
  font-weight: 700;
  margin-bottom: 0.8em;
}
/* nav */
.nav {
  display: flex; align-items: center; justify-content: space-between;
  padding: 16px 0;
}
.nav .brand { font-family: Georgia, serif; font-weight: 700; font-size: 1.3rem; text-decoration: none; color: var(--ink-black); }
.nav .links { display: flex; gap: 18px; align-items: center; }
.nav .links a { text-decoration: none; color: var(--ink-black); font-weight: 600; font-size: 0.95rem; }
.nav .links a.btn { color: #fff; }
/* buttons */
.btn {
  display: inline-block; padding: 12px 24px; border-radius: 999px;
  font-weight: 700; text-decoration: none; border: none; cursor: pointer;
  font-size: 1rem;
}
.btn-primary { background: var(--ink-black); color: #fff; }
.btn-green { background: var(--green); color: #fff; }
.btn-green:hover { background: var(--green-dark); }
.btn-red { background: var(--red); color: #fff; }
.btn-red:hover { background: var(--red-dark); }
.btn-outline { background: transparent; color: var(--ink-black); border: 2px solid var(--ink-black); }
.btn-row { display: flex; gap: 12px; flex-wrap: wrap; margin: 1.2em 0; }
/* hero */
.hero { padding: 48px 0 32px; }
.hero .details { color: var(--muted); margin: 1em 0; }
.hero .details span { margin-right: 18px; }
.fine { font-size: 0.85rem; color: var(--muted); }
/* sections */
.card {
  background: var(--card); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 24px; margin: 16px 0;
}
.steps { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 16px; }
.step-num { font-family: Georgia, serif; font-size: 2rem; color: var(--muted); }
/* verdict card */
.verdict { border-left: 6px solid var(--green); }
.verdict.walk { border-left-color: var(--red); }
.verdict-head { display: flex; justify-content: space-between; align-items: baseline; flex-wrap: wrap; }
.stamp {
  font-family: Georgia, serif; font-weight: 700; font-size: 1.6rem;
  padding: 4px 18px; border-radius: 8px; letter-spacing: 0.06em;
}
.stamp.ink { color: var(--green); border: 3px solid var(--green); }
.stamp.walk { color: var(--red); border: 3px solid var(--red); }
.price-row { display: flex; gap: 32px; flex-wrap: wrap; margin: 12px 0; }
.price-row .num { font-family: Georgia, serif; font-size: 1.5rem; font-weight: 700; }
.reviewer-note { background: var(--cream-dark); border-radius: 8px; padding: 16px; margin-top: 12px; }
/* forms */
label { display: block; font-weight: 600; margin: 14px 0 6px; }
input[type=text], input[type=tel], input[type=email], input[type=number],
input[type=password], select, textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--border);
  border-radius: 8px; font-size: 1rem; background: #fff;
}
textarea { min-height: 90px; resize: vertical; }
.radio-row { display: flex; gap: 16px; flex-wrap: wrap; }
.radio-row label { font-weight: 400; margin: 6px 0; display: flex; gap: 6px; align-items: center; }
.form-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 0 20px; }
.req { color: var(--red); }
/* timeline */
.timeline { list-style: none; padding: 0; margin: 16px 0; }
.timeline li { padding: 10px 0 10px 28px; position: relative; border-left: 2px solid var(--border); margin-left: 8px; }
.timeline li::before {
  content: ""; position: absolute; left: -8px; top: 14px;
  width: 14px; height: 14px; border-radius: 50%; background: var(--border);
}
.timeline li.done::before { background: var(--green); }
.timeline li.done { border-left-color: var(--green); }
/* hq */
table.queue { width: 100%; border-collapse: collapse; }
table.queue th, table.queue td { text-align: left; padding: 10px 8px; border-bottom: 1px solid var(--border); }
table.queue tr:hover td { background: var(--cream-dark); cursor: pointer; }
.timer { font-variant-numeric: tabular-nums; font-weight: 700; }
.timer.urgent { color: var(--red); }
.timer.overdue { color: #fff; background: var(--red); padding: 2px 10px; border-radius: 999px; }
.tabs { display: flex; gap: 8px; margin-bottom: 16px; }
.tabs button { padding: 10px 18px; border-radius: 999px; border: 1px solid var(--border); background: #fff; cursor: pointer; font-weight: 600; }
.tabs button.active { background: var(--ink-black); color: #fff; }
.hidden { display: none !important; }
.alert { padding: 12px 16px; border-radius: 8px; margin: 12px 0; }
.alert-error { background: #fdecea; color: var(--red-dark); border: 1px solid #f5c6c2; }
.alert-ok { background: #e6f4ea; color: var(--green-dark); border: 1px solid #b7dfc0; }
footer { padding: 32px 0; color: var(--muted); font-size: 0.9rem; border-top: 1px solid var(--border); margin-top: 32px; }
footer .wrap { display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.lede { font-size: 1.25rem; }
/* home page: live badge + hours chip */
.badge-row { display: flex; gap: 10px; flex-wrap: wrap; margin: 1.2em 0 0.4em; align-items: center; }
.live-badge {
  display: inline-flex; align-items: center; gap: 8px;
  background: #e6f4ea; color: var(--green-dark); border: 1px solid #b7dfc0;
  padding: 8px 16px; border-radius: 999px; font-weight: 700; font-size: 0.9rem;
}
.live-badge .dot, .hours-chip .dot {
  width: 10px; height: 10px; border-radius: 50%; background: var(--green); flex: none;
  animation: pulse 2s infinite;
}
@keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.35; } }
.hours-chip {
  display: inline-flex; align-items: center; gap: 8px;
  background: #fff; border: 1px solid var(--border);
  padding: 8px 16px; border-radius: 999px; font-weight: 600; font-size: 0.9rem; color: var(--muted);
}
.hours-chip.open { color: var(--green-dark); border-color: #b7dfc0; background: #e6f4ea; }
/* home page: guarantee badge */
.guarantee-badge {
  background: #fff8e1; border: 1px solid #f0d97a; border-radius: var(--radius);
  padding: 20px 24px; margin: 20px 0; font-size: 1.05rem;
}
/* home page: interactive sample verdict teaser */
.deal-lines { margin: 8px 0; }
.deal-line {
  display: flex; justify-content: space-between; align-items: center; gap: 12px;
  width: 100%; background: #fff; border: 1px solid var(--border); border-radius: 8px;
  padding: 12px 16px; margin: 8px 0 0; cursor: pointer; font-size: 1rem; text-align: left;
  font-family: inherit; color: inherit;
}
.deal-line:hover { border-color: var(--ink-black); }
.deal-line .num { font-family: Georgia, serif; font-weight: 700; }
.deal-line .flag { color: var(--red); font-weight: 700; font-size: 0.8rem; text-transform: uppercase; letter-spacing: 0.06em; }
.finding {
  background: var(--cream-dark); border: 1px solid var(--border); border-top: none;
  border-radius: 0 0 8px 8px; padding: 12px 16px; margin: 0 0 8px;
}
/* footer sitemap nav */
.foot-nav { display: flex; flex-wrap: wrap; gap: 6px 18px; margin: 18px 0; }
.foot-nav a { color: var(--ink-black); font-size: 0.95rem; }
/* pricing page: ROI table */
.roi-table { width: 100%; border-collapse: collapse; margin: 16px 0; background: #fff; border: 1px solid var(--border); border-radius: var(--radius); }
.roi-table th, .roi-table td { text-align: left; padding: 12px 16px; border-bottom: 1px solid var(--border); }
.roi-table tr:last-child td { border-bottom: none; }
.roi-table .num { font-family: Georgia, serif; font-weight: 700; font-size: 1.1rem; }
.roi-table tr.highlight td { background: #e6f4ea; font-weight: 700; }
/* home page: sticky mobile CTA */
.sticky-cta { display: none; }
@media (max-width: 640px) {
  .nav .links a:not(.btn) { display: none; }
  .sticky-cta {
    display: block; position: fixed; left: 0; right: 0; bottom: 0; z-index: 50;
    background: rgba(250, 246, 236, 0.97); border-top: 1px solid var(--border);
    padding: 12px 20px calc(12px + env(safe-area-inset-bottom));
  }
  .sticky-cta .btn { width: 100%; text-align: center; }
  body { padding-bottom: 84px; }
}

/* ---------- design polish: warm, welcoming, trustworthy ---------- */
:root {
  --shadow-sm: 0 1px 2px rgba(26,26,26,.06), 0 4px 14px rgba(26,26,26,.06);
  --shadow-md: 0 2px 4px rgba(26,26,26,.08), 0 10px 28px rgba(26,26,26,.10);
  --paper: #fffdf7;
}
html { scroll-behavior: smooth; }
a:focus-visible, button:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible {
  outline: 3px solid rgba(26,95,180,.5); outline-offset: 2px;
}
section.block { padding: 48px 0; }
/* brand mark in nav */
.brand { display: inline-flex; align-items: center; gap: 10px; }
.brand-seal { height: 40px; width: 40px; flex: none; }
.foot-brand { display: flex; align-items: center; gap: 12px; }
.foot-seal { width: 46px; height: 46px; flex: none; }
.about-seal { width: 210px; height: 210px; margin-top: 18px; transform: rotate(-6deg); }
/* hero two column layout with friendly visual */
.hero-grid { display: grid; grid-template-columns: 1.05fr .95fr; gap: 36px; align-items: center; }
.hero-visual svg { width: 100%; height: auto; display: block; }
@media (max-width: 860px) {
  .hero-grid { grid-template-columns: 1fr; gap: 8px; }
  .hero-visual { order: -1; max-width: 400px; margin: 0 auto 8px; }
}
/* trust pill strip */
.trust-strip { display: flex; gap: 10px; flex-wrap: wrap; margin: 1.1em 0 .2em; }
.trust-pill {
  display: inline-flex; align-items: center; gap: 8px;
  background: #fff; border: 1px solid var(--border); border-radius: 999px;
  padding: 7px 15px; font-size: .88rem; font-weight: 700; color: var(--ink-black);
  box-shadow: var(--shadow-sm);
}
.trust-pill svg { width: 16px; height: 16px; flex: none; }
.trust-pill.green { border-color: #b7dfc0; background: #f2faf4; color: var(--green-dark); }
.trust-pill.gold { border-color: #f0d97a; background: #fffdf0; color: #7a5c14; }
/* guarantee badge with shield icon */
.guarantee-badge { display: flex; gap: 14px; align-items: flex-start; box-shadow: var(--shadow-sm); }
.guarantee-badge .g-icon { flex: none; width: 42px; height: 42px; margin-top: 2px; }
.guarantee-badge .g-icon svg { width: 100%; height: 100%; display: block; }
/* buttons: soft shadow, gentle lift */
.btn { box-shadow: 0 2px 6px rgba(26,26,26,.12); transition: transform .15s ease, box-shadow .15s ease, background-color .15s ease; }
.btn:hover { transform: translateY(-1px); box-shadow: 0 6px 16px rgba(26,26,26,.16); }
.btn:active { transform: translateY(0); box-shadow: 0 2px 6px rgba(26,26,26,.12); }
/* cards: soft shadow, hover lift on step grids */
.card { box-shadow: var(--shadow-sm); }
.steps .card { transition: transform .15s ease, box-shadow .15s ease; }
.steps .card:hover { transform: translateY(-3px); box-shadow: var(--shadow-md); }
/* step numbers as friendly circles */
.step-num {
  display: inline-flex; align-items: center; justify-content: center;
  width: 52px; height: 52px; border-radius: 50%;
  background: #e6f4ea; color: var(--green-dark);
  font-family: Georgia, serif; font-size: 1.35rem; font-weight: 700;
  margin-bottom: 10px;
}
.step-icon { width: 36px; height: 36px; margin: 2px 0 10px; color: var(--muted); }
.step-icon svg { width: 100%; height: 100%; display: block; }
.flag-icon { width: 30px; height: 30px; margin-bottom: 8px; color: var(--red); }
.flag-icon svg { width: 100%; height: 100%; display: block; }
/* verdict stamps: tilted, stamped look */
.stamp {
  transform: rotate(-4deg);
  box-shadow: inset 0 0 0 2px rgba(255,255,255,.55), 0 4px 10px rgba(26,26,26,.18);
  background: rgba(255,255,255,.35);
}
/* official verdict seal (rubber stamp image) */
.seal-stamp {
  width: 150px; height: 150px; object-fit: contain; flex: none;
  mix-blend-mode: multiply; transform: rotate(-8deg);
  filter: drop-shadow(0 6px 8px rgba(26,26,26,.20));
  animation: stamp-slam .38s cubic-bezier(.2,1.5,.35,1);
}
.seal-mini {
  width: 76px; height: 76px; object-fit: contain; flex: none;
  mix-blend-mode: multiply; transform: rotate(-8deg);
}
@keyframes stamp-slam {
  0% { transform: scale(2.4) rotate(-20deg); opacity: 0; }
  60% { transform: scale(.94) rotate(-6deg); opacity: 1; }
  100% { transform: scale(1) rotate(-8deg); opacity: 1; }
}
/* INK or WALK call cards */
.call-ink { border-top: 5px solid var(--green); }
.call-walk { border-top: 5px solid var(--red); }
/* quote card for counter scripts */
.quote-card { position: relative; }
.quote-card::before {
  content: "\201C"; font-family: Georgia, serif; font-size: 4.2rem; line-height: 1;
  color: var(--border); position: absolute; top: 6px; left: 18px; pointer-events: none;
}
.quote-card > p { padding-left: 52px; }
/* two column grid (was missing) */
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 700px) { .grid-2 { grid-template-columns: 1fr; } }
/* checklist with green checks (pricing) */
.checklist { list-style: none; padding: 0; margin: 24px auto; max-width: 480px; text-align: left; }
.checklist li { position: relative; padding-left: 32px; margin: 12px 0; }
.checklist li::before {
  content: ""; position: absolute; left: 0; top: 3px; width: 20px; height: 20px;
  background: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Ccircle cx='10' cy='10' r='9' fill='%231e7e34'/%3E%3Cpath d='M6 10.5l2.8 2.8L14 8' stroke='white' stroke-width='2.2' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat center / contain;
}
/* will / wont lists (about page) */
.will ul, .wont ul { list-style: none; padding: 0; margin: 12px 0 0; }
.will li, .wont li { position: relative; padding-left: 32px; margin: 10px 0; }
.will li::before, .wont li::before {
  content: ""; position: absolute; left: 0; top: 3px; width: 20px; height: 20px; background-repeat: no-repeat; background-position: center; background-size: contain;
}
.will li::before { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Ccircle cx='10' cy='10' r='9' fill='%231e7e34'/%3E%3Cpath d='M6 10.5l2.8 2.8L14 8' stroke='white' stroke-width='2.2' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E"); }
.wont li::before { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Ccircle cx='10' cy='10' r='9' fill='%23c92a2a'/%3E%3Cpath d='M7 7l6 6m0-6l-6 6' stroke='white' stroke-width='2.2' stroke-linecap='round'/%3E%3C/svg%3E"); }
/* faq question bubbles */
.faq-list .card h2 { display: flex; gap: 12px; align-items: flex-start; }
.faq-list .card h2::before {
  content: "?"; flex: none; width: 28px; height: 28px; border-radius: 50%;
  background: #e6f4ea; color: var(--green-dark);
  font-family: Georgia, serif; font-weight: 700; font-size: 1rem;
  display: inline-flex; align-items: center; justify-content: center; margin-top: 2px;
}
/* footer: warm band with ink/walk split accent */
footer {
  background: var(--cream-dark);
  margin: 40px -20px 0; padding: 36px 20px;
  border-top: 5px solid;
  border-image: linear-gradient(90deg, var(--green) 50%, var(--red) 50%) 1;
}